Â鶹Éçmadou
MyIT

Getting started at Â鶹Éçmadou

Kickstart your Â鶹Éçmadou journey with everything you need in one place.
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Whether you’re a new student or staff member, you'll find all the essential information here to kickstart your journey. Students offered admission to Â鶹Éçmadou will receive detailed instructions on how to accept their offer.  

For staff, we provide comprehensive onboarding resources to help you integrate smoothly into your new role.  

Your essentials to get started

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Connect to Wi-Fi

Enjoy fast, secure Wi-Fi on Â鶹Éçmadou campuses via Eduroam, available to staff, students, and alumni.
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Your zID & password

Your zID grants access to various services. Learn how to change your password and secure your account.

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Multi-Factor Authentication

Multi-Factor Authentication (MFA) is required for all Â鶹Éçmadou students, staff, and zID account holders.
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Access your Outlook email

Â鶹Éçmadou's email services are available to all staff and enrolled students for seamless communication.
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Connect to VPN

The Â鶹Éçmadou VPN provides a secure network connection over the internet.

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Microsoft Office 365

Log in with your zID@ad.unsw.edu.au and zPass to access Office 365 applications.
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Adobe Creative Cloud

Adobe Creative Cloud offers apps and services for design, video, web, and photography.
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Software for studying

Find support and information on software services available to Â鶹Éçmadou students, including installation, troubleshooting and access to various applications.

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Software for staff

Find support and information on software services available to Â鶹Éçmadou staff, including installation, troubleshooting and access to various applications.

We're here to help

We're here to help with all your tech needs, offering support and services to enhance your learning and work experience.
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Need urgent help?
For urgent IT matters call us.

Sydney +61 2 9385 1333 (Mon-Fri 8am-8pm & Sat 11am-3pm) or Canberra +61 2 5114 5678 (Mon-Fri 8am-5pm)

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Visit us

Open Hours: Monday - Friday: 8:00 am - 6:00 pm (AEST)

IT walk-in service centres

  • Upper Campus IT Hub -ÌýRoom G06, D26 Biological Sciences Building (Next door to XS Cafe) ()
  • Middle Campus IT Hub -ÌýG008, Ground Floor H13  Anita B Lawrence Centre (Formerly the Red Centre Building off University Mall) ()
  • Paddington Campus IT Hub - Ground Floor, Block D, Paddington Campus ()
  • Â鶹Éçmadou Canberra ADFA Campus IT Hub -ÌýGround Floor, Building 14, Â鶹Éçmadou Canberra ADFA Campus ()